The revocation instruction applies only to consumers in the sense of § 13 BGB, i.e. for orders from customers who are neither a commercial nor a self-employed professional activity of the customer.
Right of revocation
You can revoke your contractual declaration within two weeks without giving reasons in writing (eg letter, fax, e-mail) or – if the goods before the deadline – by returning the goods. The period begins with receipt of this instruction in text form. The timely dispatch of the revocation or the goods suffices to comply with the revocation period. The revocation is to be addressed to:
Owner Bernd Schrader
Oeltzen street 13
30169 Hanover, Germany
The return should be marked “Retoure”.
Consequences of revocation
In the event of an effective revocation, the mutually received services shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return the goods or services received in whole or in part or only in a deteriorated condition, you must compensate us for the loss in value. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection – as would have been possible in a retail shop, for example. In addition, you can avoid the obligation to pay compensation by not using the goods as if they were your property and by refraining from doing anything that could impair their value.
Items that can be sent by parcel post are to be returned at our risk. You have to bear the costs of the return shipment if the delivered goods correspond to those ordered and if the price of the goods to be returned does not exceed an amount of 40.00 €, or if, in the case of a higher price of the goods, you have not yet paid the consideration or a contractually agreed partial payment at the time of revocation. Otherwise the return is free of charge for you.
Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days of sending the notice of cancellation. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.
According to § 312d para. 4 clause 1 BGB, a right of revocation does not exist for contracts for the delivery of goods concluded by companies or self-employed persons within the scope of their professional activities.
End of the revocation instruction.
Sample revocation form
(If you want to cancel the contract, please fill out this form and send it back.)
finis artis / Mr. Bernd Schrader
30169 Hanover, Germany
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)
Ordered on (*)/received on (*)
Name(s) of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for paper communication)
(*) Delete as appropriate.