General terms and conditions
- Operator information
Owner Bernd Schrader
Oeltzen street 13
30169 Hanover, Germany
VAT identification number : DE214506729
Your contractual partner will be exclusively the company finis artis owner Bernd Schrader.
By placing an order, the customer accepts the following general terms and conditions as well as our terms of delivery and payment as binding. Deviating conditions require the written form and will only be accepted if they have been confirmed in writing. The mere omission of an objection by finis artis shall not be deemed an acknowledgement.
- Conclusion of contract
- a) After placing your order you will receive a confirmation of receipt. After the subsequent examination and any necessary coordination with you by finis artis, an express declaration of acceptance or order confirmation will be issued. The contract is concluded upon receipt of this order confirmation.
- b) All offers on our website are subject to confirmation.
- c) The language of the conclusion of the contract is German.
- Terms of delivery as well as performance and delivery obligation
Should delivery delays arise, e.g. due to non-availability of the goods, the customer will be informed immediately. Liability on the part of finis artis is not assumed or excluded for the non-binding delivery periods. If a product is no longer available at all, the customer will be contacted in order to find a satisfactory solution. In this case, finis artis is entitled to withdraw from the contract; in this case, you are not entitled to any claims for damages against us. In the event of spelling and calculation errors as well as errors on the website, finis artis is not obliged to accept the offer and to carry out the order. The customer will be informed immediately. We are released from the obligation to deliver if delivery is impossible for us for operational or external reasons. Claims for damages against us are excluded unless we can be accused of intent or gross negligence.
- Prices and shipping costs
All goods indicated on the website of finis artis are shown in Euro and include the applicable statutory value added tax of currently 19% (standard) or 7% (reduced rate). All prices are plus shipping costs if applicable. The prices at the time of order confirmation apply. There is no minimum order value.
The costs for packaging and shipping are shown separately in the order confirmation.
- Terms of payment
The purchase price and the shipping costs are to be paid in advance by bank transfer or PayPal. In individual cases, finis artis will examine the possibility of purchase against invoice.
- Default of payment
If the customer is in default of payment, we may charge interest on arrears at a rate of 8 % above the base interest rate p.a. and a flat rate of EUR 5.00 for reminder costs from the second reminder onwards. In the event that the company finis artis has demonstrably suffered higher damages, the customer may demand reimbursement thereof.
- Retention of title
The goods remain the property of finis artis until full payment has been received.
In the case of externally visible damage caused by transport, we ask you either to refuse acceptance of the consignment or to have the complaint certified by the carrier. This document must be sent to finis artis. Please check received goods immediately. Complaints will only be considered if they are asserted immediately, at the latest within 8 days after receipt of the consignment. In the case of complaints acknowledged by us, we will either deliver a replacement or reimburse the equivalent value by bank transfer, whereby we demand the return of the goods complained of.
The statutory limitation period for warranty claims is 24 months. In the event of a warranty claim, we shall initially be entitled to subsequent performance.
A warranty cannot be assumed for such defects which have arisen due to improper use by the customer. The warranty also does not cover normal wear and tear. When returning goods that have already been used, compensation must be paid for the value of the advantage of use. The warranty expires if the customer has changed the delivered goods. The company finis artis is only liable for damage to the goods themselves and only if the cause of damage is due to gross negligence or intent. Liability for consequential damages is excluded.
- Applicable law and place of jurisdiction
Place of performance and jurisdiction for all obligations arising from this contract is Hanover.
German law shall apply. In dealings with end consumers within the European Union, the law of the end consumer’s place of residence may also be applicable, provided that it is mandatory to comply with consumer law provisions. If the private end consumer has no residence within the European Union, our place of business shall be the place of jurisdiction.
- Severability clause
The invalidity, contestability or invalidity of one or more of the above provisions shall not affect the validity of the remaining provisions of the GTC. In place of the ineffective condition, a legally permissible condition shall apply, the content of which comes as close as possible to the economic purpose of the ineffective condition intended between the parties.
- General legal notices of the website
The pages of finis artis contain hyperlinks to other pages on the Internet. In its judgement of 12 May 1998, the Hamburg Regional Court ruled that the inclusion of a link leads to liability for the contents of the linked page. One can prevent this only by dissociating oneself expressly from these contents. The respective providers are responsible for the websites of third parties and their contents to which finis artis refers via hyperlink. The company finis artis has no influence on the design and content of the linked pages and hereby expressly distances itself from all content of linked pages on our website. We do not adopt these as our own. Furthermore, it is possible that other Internet sites have linked to the Internet site of finis artis without knowledge by means of a hyperlink. The company finis artis dissociates itself from representations and contents which are published on Internet pages of third parties.
Content and structure of the website of the company finis artis are protected by copyright. The reproduction of information or data, in particular the use of texts, parts of texts or images requires the express prior consent of finis artis.
All data and information contained in our Internet pages have been carefully researched and checked by employees of finis artis or third parties. Neither the company finis artis nor its employees nor third party suppliers can assume liability for completeness and topicality. The information on this website is for general information purposes only and is not binding.
finis artis reserves the right to make changes or additions to the information provided.
- Alternative dispute resolution according to art. 14 para. 1 ODR-VO and § 36 VSBG:
The European Commission provides a platform for Online Dispute Resolution (OS), which you can find at https://ec.europa.eu/consumers/odr . We are not obliged or prepared to participate in a dispute resolution procedure before a consumer arbitration board.